Resources for Insureds

Get the most from your TRICARE or CHAMPVA Supplemental Insurance plan.

Thank you for being our customer! You will find information on the most frequently asked questions below.

TRICARE/CHAMPVA Government Programs
  • Our supplements work with the government-sponsored TRICARE or CHAMPVA health insurance you already have. 
  • To be eligible for your TRICARE/CHAMPVA Supplement Insurance plan, make sure you are enrolled in the correct government health program:
SelmanCo Customer Service Resources
Claims Information
  • Most health care providers will submit your claims on your behalf. This is done either electronically or via paper.
  • If you must submit your own claims, use this claim form.
  • When you submit a claim, our claims analyst will check the following:
    • The type of TRICARE Supplement (SelmanCo) plan you have to see if your plan covers the service and at what percentage (co-payments and deductibles)
    • Determine if the TRICARE Supplement plan’s deductible was met.
    • Determine if there are limitations or catastrophic maximums that have been met.
    • Whether there is a pre-existing condition that would be excluded under the TRICARE Supplement plan.
    • Ensure all forms were properly submitted.
    • Verify covered services for TRICARE Supplement plan follows TRICARE guidelines. This means that if TRICARE approves the service, we approve the service; If TRICARE denies the service, the TRICARE Supplement plan will deny the service.
  • Submit a claim by mail:
    Attn: Claims Dept.
    SelmanCo 
    PO Box 14043  
    Lexington, KY 40512
  • Submit a claim by fax: 301-926-2621
SelmanCo Notifications
  • Regulations require us to send paper notifications when changes to your insurance are made.
  • You may have received a notification to announce that your TRICARE or CHAMPVA Supplement Insurance Plan has been modified.  
  • If you have any questions about your notification the best way to inquire is to send a message.

 

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