Resources for Insureds

Get the most from your TRICARE or CHAMPVA Supplemental Insurance plan.

Government Programs | Links & Resources | Notifications | Claims

Thank you for being our customer!

Government Programs

  • Our supplements work with the government-sponsored TRICARE or CHAMPVA health insurance you already have. 
  • To be eligible for your TRICARE/CHAMPVA Supplement Insurance plan, make sure you are enrolled in the correct government health program:
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Links & Resources

  • Complete a form to Contact Us. A customer service rep reads your inquiry and responds.
  • Please register your card online, if you haven't done so already: https://info.selmanco.com/card. (Phone registration is not available.)
  • Speak with a Rep: 1-800-638-2610, Monday through Friday, 9:00 a.m. to 7:00 p.m. Eastern Time
  • Social Media: @SelmanCompany
  • Manage Your Account: www.selmanco.com/eService (access your account or pay a bill online)
  • Download an Automatic Payment Form (APO) to set up deductions from your bank account or credit card.
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Did You Receive a Notification?

  • Regulations require us to send paper notifications when changes to your insurance are made.
  • You may have received a notification to announce that your TRICARE or CHAMPVA Supplement Insurance Plan has been modified.  
  • If you have any questions about your notification the best way to inquire is to send a message.
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Claims

  • Most health care providers will submit your claims on your behalf. This is done electronically.
  • If you must submit your own claims, use this claim form.
  • When you submit a claim, our The TRICARE Supplement claims analyst will check the following:
    • The type of TRICARE Supplement (SelmanCo) plan you have to see if your plan covers the service and at what percentage (co-payments and deductibles)
    • Determine if the TRICARE Supplement plan’s deductible was met.
    • Determine if there are limitations or catastrophic maximums that have been met.
    • Whether there is a pre-existing condition that would be excluded under the TRICARE Supplement plan.
    • Ensure all forms were properly submitted.
    • Making sure covered services for TRICARE Supplement plan follows TRICARE guidelines. This means that if TRICARE approves the service, we approve the service; If TRICARE denies the service, the TRICARE Supplement plan will deny the service.
  • Submit a claim by mail:
    Attn: Claims
    Selman & Company
    PO Box 29151  
    Hot Springs, AR 71903-3351
  • Submit a claim by fax: 1-800-310-5514
  • Watch this video about claims.
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TRICARE Supplement Insurance Plans are subject to the terms and conditions of the policy. Policies underwritten by the issuing company listed below detail exclusions, limitations, reduction of benefits and terms under which the policies may be continued in force or discontinued. The TRICARE Supplement Plans are administered by Selman & Company and underwritten by Hartford Life and Accident Insurance Company, Hartford, CT 06155. The Hartford® is The Hartford Financial Services Group, Inc., and its subsidiaries, including issuing company Hartford Life and Accident Insurance Company.  NOT AVAILABLE IN ALL STATES.  TRICARE Form Series includes GBD-3000, GBD-3100, or state equivalent.

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