Are you a provider checking on the status of a claim?
Please note: Our Customer Service Representatives DO NOT HAVE ACCESS TO PROVIDER CLAIM STATUS.
Providers may now access our portal to review claim status. This is best way to obtain claim status.
Please have the following information ready:
1. Policyholder Policy ID - Begins with the letter P followed by 9 numbers
2. Zip code of the policyholder
3. Birthdate of the patient
4. Date of Service
Once you have entered the information above, click the "Next" button located in the upper-right corner of the page.
If there are multiple claims, you can page through each claim to locate the one you need. If you are unable to locate your claim, this means we did not receive it, and it will need to be resubmitted.
To avoid delays in processing, please include a copy of the TRICARE or CHAMPVA EOB with the resubmitted claim.
By Mail:
Attn: Claims Dept.
SelmanCo
PO Box 21611
Eagan, MN 55121
By Fax: 301-926-2621
Eligibility Checker
If you need to check eligibility, click here.
Our TRICARE and CHAMPVA Supplement plan is secondary to the primary health plan and DOES NOT require pre-authorization. Any policyholder that presents an ID Card or a Policy ID is Eligible.